- Q: Is there bathroom and toilet in each rooms?
A: All the room in west and east building has bathroom and toilet. Chuo building has shower room and toilet only. Bathroom in guestrooms are not hot spring water. For hot spring, please go to public hot spring in our hotel.
- Q: Is there non-smoking room?
A: We do not have non-smoking room, but we can spray room freshener and deodorant before check-in. Please let us know in advance.
- Q: Can we smoke inside our room?
A: Yes, you can smoke inside your room.
- Q: Do you have room with private open air hot spring?
A: We do not have room with private hot spring. Please use public hot spring in this hotel.
- Q: What are available amenities?
A: In guest room, there are yukata, haori, bath towel, face towel, toothblush.
Publich bath have shampoo, conditioner and body soup.
Female changing room has hair blush, cotton bud, hair rubber band, shower cap, toner and lotion.
Male changing room has comb, cotton bud, shaver, toner and hair tonic.
- Q: What are available amenities in guest room?
A: Fridge (empty), glass, electric pot, water kettle, chopsticks and tea set.
- Q: Can we bring drinks to our guestroom?
A: Fridge in guestroom is empty, please use fridge in guestroom. Please refrain from taking drinks to your room from restaurant, Izakaya, banquet room. Vending machine is available in hotel.
- Q: What is check-in, check-out time?
A: Check-in: 14:00~ ; check-out: ~10:00am. Early check-in and late check out is available with payment. * Room may be not available depending on availability.
[Information on check-in time change.]
Check-in time will be from 15:00 on November 1, 2017.
There is no change in the checkout time.
Q: Can we use credit card here?
A: Credit card is available. JCB, VISA, Master, AMEX, UC, DC, NICOS, DINERS, UFJ, SESON etc... Please inquire for more details. For credit card payment, only one-time payment is accepted.
- Q: Can we leave our luggages at hotel before check-in or after check-out?
A: You can ask luggage storage service at front desk.
- Q: Where should we keep our valuables in the hotel?
A: Every room has a security box equipped for you to use, and you may also keep them at our front desk. For public bath, we have locker with key (¥100 deposit require)
- Q: Can we use internet?
Wifi is available for your devices in lobby area without charges. Cable Internet is availalbe in West building 3F ~ 6F guestrooms.
- Q: Can we stay with our pet?
We are afraid that we do not have facilities to accomedate your pets. Please use pets hotel or other service.